Privacy Policy
Last updated: 30.10.2025
Welcome to Stylish Home Secrets (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.stylishhomesecrets.co.uk] (the “Site”) or make a purchase from us.
1. Information We Collect
We may collect and process the following information:
- Personal and contact details: such as your name, billing and delivery address, email address, and phone number.
- Order details: including products purchased, payment method (processed securely via our payment provider), and delivery preferences.
- Marketing information: such as your email address when you subscribe to our newsletter [called Stories]
- Technical data: including IP address, browser type, and device information through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders and manage payments and deliveries.
- Send you order updates and customer service messages.
- Send marketing emails and newsletters (only if you have opted in or subscribed).
- Improve our website and customer experience through analytics.
- Comply with legal obligations and prevent fraud.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual necessity: to fulfil your order and deliver your goods.
- Consent: for sending newsletters and marketing communications.
- Legitimate interests: to improve our products and website experience.
- Legal obligation: to comply with tax, accounting, or regulatory requirements.
4. Sharing Your Information
We share data only with trusted third parties necessary to provide our services, such as:
- Payment processors (e.g., PayPal, Stripe).
- Delivery and courier services.
- Email marketing platforms (for newsletter subscribers).
All third-party partners are required to handle your data securely and in accordance with data protection laws.
5. Data Retention
We retain your information only as long as necessary to fulfil the purposes outlined in this policy — typically up to six years for order and accounting records, and until you unsubscribe for marketing data.
6. Your Data Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed (www.ico.org.uk).
7. Cookies
Our Site uses cookies to improve functionality and performance. You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy].
8. Data Security
We implement appropriate security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All payment information is encrypted and processed securely.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Stylish Home Secrets
Email: contactus@stylishhomesecrets.com
Telephone: 0345 5481205
By using our Site, you agree to this Privacy Policy.
We may update this policy from time to time; the latest version will always be posted here.